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YOUR PRIVACY:

YOUR PRIVACY:

 

Rust Insurance Agency values your trust as one of our most important assets. We are committed to preserving that trust and to protecting your privacy. This Privacy Policy is provided to you so that you will understand what Rust Insurance Agency does with the personal information you provide. This policy applies with respect to our insurance products and services.

 

INFORMATION WE COLLECT ABOUT YOU TO CONDUCT OUR BUSINESS:

 

We collect nonpublic personal information about you to serve your insurance needs, conduct our insurance business, provide you with customer service, and fulfill our legal and regulatory requirements. “Nonpublic personal information” is information about you that is personally identifiable and that we obtain in connection with providing you insurance products and services.  The type of information that we collect includes the following:

 

  • Information on your applications or other forms (such as your name, Social Security Number, address and telephone number)
  • Information about your transactions with us or others (such as prior claims and payment history)
  • Information from consumer reporting agencies (such as loss history reports, Credit history, and Motor Vehicle Reports)
  • Information from other sources (such as medical information if we provide life, long-term-care, a health policy, or workers compensation for you)

 

INFORMATION WE DISCLOSE ABOUT YOU:

 

We disclose nonpublic personal information about our customers or former customers ONLY AS PERMITTED BY LAW and only for the purpose of securing insurance products on your behalf as requested by you, or to provide service on these policies such as claim resolution, coverage additions/deletions or policy remarketing efforts. Every insurance carrier we represent has their own privacy policy that you will receive directly from them. We do not sell your nonpublic personal information to anyone.

 

SECURITY MEASURES:

 

We restrict our employees’ access to nonpublic personal information about you to those individuals who may need to know that information to conduct our business on your behalf.  We maintain physical, electronic, and procedural safeguards that comply with federal regulations to guard your nonpublic personal information.

 

ADDITIONAL INFORMATION:

 

If you cease to be our customer, our Privacy Policy, as amended from time to time, will continue to apply to the extent that we retain information about you that we collected while you were our customer.

 

RESERVATION OF THE RIGHT TO DISCLOSE INFORMATION IN UNFORSEEN CIRCUMSTANCES:

 

In connection with the potential sale or transfer of its interest, Rust Insurance Agency reserves the right to sell or transfer your information (including, but not limited to, your name, address and other information that you provide through other communications) to a third party entity that (1) concentrates its business in a similar practice or service; (2) agrees to be Rust Insurance Agency’s successor in interests with regard to the maintenance and protection of the information collected; and  (3) agrees to the obligations of this privacy statement.

 

YOUR RIGHT TO OPT OUT OF CERTAIN INFORMATION SHARING:

 

As we have indicated in this Privacy Policy Notice, we collect certain nonpublic personal information about you, and we may disclose that information to certain non-affiliated third parties for purposes other than those expressly permitted by the Gramm-Leach-Bliley Act and the federal and state regulations implementing the Act.  If you prefer that we not disclose nonpublic personal information about you to non-affiliated third parties, you may opt out of these disclosures, that is, you may direct us not to make those disclosures (other than those disclosures that are expressly permitted by the Gramm-Leach-Bliley Act and its implementing regulations).

 

If you wish to opt out of such disclosures to non-affiliated third parties, you may:

 

  • Call us toll-free at 1-800-235-1889

 

OUR POLICY REGARDING DISPUTE RESOLUTION:

 

Any controversy or claim arising out of or relating to our privacy policy, or the breach thereof, shall be settled by arbitration in accordance with the rules of the American Arbitration Association, and any judgment upon the award rendered by the arbitrator(s) may be entered in any court having jurisdiction thereof.